Help Center

We ship to the Contiguous United States and Washington DC except California. Fresh vegetable's shipments to CA state are prohibited due to plant quarantine regulations.

Your items will be shipped to you via UPS. The delivery services you can select vary depending on the season, considering temperature. You will receive a shipment confirmation and tracking number when the items are shipped.

We are sorry but we do not deliver to P.O. Box addresses.

The shipping fee is calculated based on the shipping address and the amount (weight) of the order.

For details, visit Shipping Policy page.

Limited time only! You can choose "SANTOUKA Pickup" to receive free shipping! 

You can choose to pick up your Suzuki Farm order* at “Hokkaido Ramen Santouka” restaurant located in Tysons Corner at 1636 Boro PI, McLean, VA 22102. If you choose this option, shipping will be free! (until December 31, 2023).  *Order has to be at least $20 to be eligible for the SANTOUKA Pickup.

To pick up your order at Santouka Tysons Corner, please use discount code “SANTOUKAPICK” at checkout. The weekly deadline for free pick up is Monday. This way, we can harvest your order on Tuesday and deliver the vegetables to Santouka Tyson's Corner on Wednesday morning.  Your order will be available for pick up on Wednesday afternoon. 

Please note: When you choose this option, we will ship your order to Santouka Tyson's Corner (not to your shipping address). Shipping is free when you choose to pick up at Santouka Tysons Corner through December 31, 2023.

We are sorry but we cannot accept any cancellation requests after we have packaged the ordered items. 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@suzukifarm-usa.com and send your item to: 38108 Contentment Lane, Delmar, DE 19940

For details, visit Refund Policy page.